Employees and contractors had key access to combined mail and print space allowing for HIPPA compliance vulnerability. No one could challenge the cost/value of an outsourced print order, unequal access to production capabilities enabled employees to independently seek alternative solutions. Long turnaround times ensued.
OMG secured the combined print and mail center, analyzed optimization opportunities, recommended strategic capital investments, and implemented an education campaign focusing on printing capabilities and cost accountability. Results created cost accountability, quality and efficiency across departments, and savings on average of 56%.